About Us

Laura M. Olvera, MPA



Laura Olvera is President and Owner of eAutoFeedback, LLC after purchasing the company and software from William 'Bill' Myers in May of 2017. Laura has a Bachelor of Science in Education from Northern Illinois University and a Master's Degree in Public Administration from the University of Missouri at Kansas City and has over 20 years of experience in working with businesses in the areas of office management, business operations, and consulting. Her expertise focuses on assisting others in reducing their administrative burdens, through the use of technology and workflow analysis, in order to more effectively address client needs in a professional and timely manner.

Over her professional career, she has served as Clinic Manager/Special Projects for Health Midwest Physician Services Corporation, Operations Manager II for Medical Management Professionals/CBIZ, and Director of Veterinary Services for the Veterinary Specialty and Emergency Center of Kansas City. In addition, Laura was President and Owner of Value Healthcare Consulting, LLC from 2010 to 2018 which provided healthcare business operations consulting and coaching to medical and dental offices; and President and Owner of The Synergy Connection, LLC from 2014 to 2018 which provided management and administrative oversight to professional associations.

She has previously served on the Board of Directors for the Medical Group Managers Association: Northwest Missouri and is currently a member of the following professional associations: P.E.O.: Philanthropic Educational Organization supporting Cottey College | ACA: American Club Association - a Business Club | ESPA: Event Service Professionals Association | WW: Wise Women of Kansas City | IAW: International Association of Women

Laura oversees both the Sales and Customer Support teams at eAutoFeedback, LLC.

Donnie G. Olvera, BSEE

Director of IT


Don joins eAutoFeedback, LLC as head of the IT and application development departments. He has a degree in Electrical Engineering from Louisiana Tech University and a Computer Science Degree from the University of Central Missouri. As a previous manager at AT&T, Don has over 30 years experience in computer & desktop support and application & software development.

In his long career, Don has held positions in application development, programming, systems integration, and computer & technical support. While at AT&T, Don and his team earned the AT&T Software Excellence Award for designing and implementing high quality application solutions for internal business organizations.

Don now leads extensively trained and highly motivated computer support and programming teams at eAutoFeedback, LLC.

eAutoFeedback, LLC is the parent company of the eAutoFeedback web application. eAutoFeedback, LLC is based in Lee's Summit, MO.

eAutoFeedback was originally started in 2002 under the leadership of William "Bill" Myers with Visit San Antonio as his first client. From there eAutoFeedback grew to serve other Visitor Bureaus, Convention Centers, Event Centers, Medical Practices, Dental Clinics, Professional Membership Organizations, and many large and small businesses throughout the United States and Canada. In 2017, Laura purchased the company from Bill and since, has expanded her client base to more businesses and centers.

We at eAutoFeedback, LLC differentiate ourselves from other survey service providers by partnering with you. We provide full support from the design and distribution of your surveys to the analyzation and reporting of your results. We work with you to make sure you are getting the best use of your surveys and the results you receive. We believe that makes us different and our clients think so too. See what our clients say about us!

If you are ready to see what we can do for you, give us a call and schedule a free demonstration.