"We were immediately impressed with the knowledge and professionalism of eAutoFeedback. Laura is an expert at designing all aspects of the surveys. Her attention to detail provided excellent insight into the needs of my company. The reports were extremely helpful and gave valuable clarity to identifying the participants' opinions. We whole-heartedly recommend eAutoFeedback."
"We value the feedback we receive from our clients through the use of eAutoFeedback's electronic survey services. They are so helpful as a strategic partner in understanding why we want to survey, so they can design the applicable questions for us to have in our template. Laura has become an extension of our team, which is awesome! Their branching features allow us to obtain more data at one time based on what specific services our client received. The real-time results and the collected data summarized through available trending reports have helped us conduct staff performance evaluations, identify areas where enhancements can be made, and has allowed us to celebrate our successes as well!"
"BOMA Kansas City worked with eAutoFeedback, LLC to produce our latest membership survey. They were quick to understand the nuances of our association as well as our specific needs. They efficiently and effectively guided our Board through the entire process from creating a successful survey to distribution and data analysis. We appreciate the quality and value of the services they provide."
"We have been using eAutoFeedback since 2004 and over that time period, over 75% of our customers have returned the surveys. This represents a higher return rate than our previous system and customers seem to like this easy online format. All of this feedback is in a sortable database which has allowed us to make improvements to our operation and stay in touch with our customers. It is an easy to use product which I'd recommend for any CVB or convention center."
"eAutoFeedback is a fantastic survey tool that's easy to use with great customer service and support. The feedback we've collected is enabling us to improve our service and how our people perform. It has also generated important leads for new business. I recommend it for any CVB, large or small."
"We have been using this product for over 10 years because it really works. Customers respond to the surveys, the price is reasonable and the feedback is invaluable. It is also easy to use, so it doesn't pose a burden on our administrative staff."