Customer Testimonials

    "BOMA Kansas City worked with eAutoFeedback, LLC to produce our latest membership survey. They were quick to understand the nuances of our association as well as our specific needs. They efficiently and effectively guided our Board through the entire process from creating a successful survey to distribution and data analysis. We appreciate the quality and value of the services they provide."

Cristalle Bozarth, MS
Executive Director
BOMA Kansas City



    "We have been using eAutoFeedback since 2004 and over that time period, over 75% of our customers have returned the surveys. This represents a higher return rate than our previous system and customers seem to like this easy online format. All of this feedback is in a sortable database which has allowed us to make improvements to our operation and stay in touch with our customers. It is an easy to use product which I'd recommend for any CVB or convention center."

Pamela Boeing-Rogers
Director of Convention Services
CincinnatiUSA Convention & Visitors Bureau



    "eAutoFeedback is a fantastic survey tool that's easy to use with great customer service and support. The feedback we've collected is enabling us to improve our service and how our people perform. It has also generated important leads for new business. I recommend it for any CVB, large or small."

Beth Stehley
Vice-President of Convention Sales & Services
Greater Boston Convention & Visitors Bureau



    "eAutoFeedback is a great tool for garnering customer opinions about our facility. It's easy to use, it generates an excellent response rate and we have used the feedback we obtained to improve our overall operation. Their customer service is top notch, and our partnership with eAutoFeedback has proven to be invaluable to our company's success."

Mary Klida
Senior Marketing & Communications Manager
Cobo Center - Detroit



    "We have been using this product for over 10 years because it really works. Customers respond to the surveys, the price is reasonable and the feedback is invaluable. It is also easy to use, so it doesn't pose a burden on our administrative staff."

John Wilusz
General Manager
Greenville Convention Center



    "We use the eAutoFeedback tool to survey our meeting planners and our sports groups. It is great to be able to customize each survey to reach all types of events happening in our city. We gain immeasurable knowledge and accurate information for reporting that we otherwise would not be able to obtain. The staff is always extremely reliable and responsive and the web-site is extremely user friendly."

Ashley Armstrong CMP, CASE
Director of Convention Services
Oklahoma City Convention and Visitors Bureau