Privacy Policy

Who We Are

eAutoFeedback LLC ("We", "Our" or "Us") collects and processes your Personal Data in accordance with this Privacy Policy and in compliance with applicable local data protection laws. This Policy provides you with the necessary information regarding your rights and our obligations, and explains how, why, and when we process your personal data. Our general principle is to collect only the information that is necessary to provide you with full functionality of our products and services. eAutoFeedback LLC is registered in the State of Missouri, USA, as a limited liability company with the following mailing address:

  • eAutoFeedback, LLC
  • 705-B SE Melody Ln #229
  • Lee's Summit, MO. 64063

What We Consider "Personal Information"

Personal data is defined as "...any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person." When we use terms "personal data" or "personal information", we mean exactly that.

How We Collect Personal Data

When you purchase our product, we collect from you only enough personal data to uniquely identify you and/or your company.

What Personal Data We Collect

Data we collect includes no more than what is crucial to provide full functionality of eAutoFeedback products, websites and services. We do not collect anything for tracking purposes and take all necessary technical, administrative, and physical measures to protect the information we obtain. Personal Data we collect includes the following:

  • Name
  • Company Name
  • Address
  • Phone
  • Email
  • Account Login ID
  • Account Password

How We Use Your Personal Data

Your privacy is the highest concern for us. We take it very seriously and we never disclose, share or sell your data, unless we have your consent or required to do so by law. The only purpose of collecting and storing your Personal Data is to provide you with our products and services. We retain Personal Data for as long as necessary to continue providing you with these products and services, or until you revoke your consent.

Your Rights

You have the following rights when it comes to Personal Data:

  • View all Personal Data that we hold about you from your eAutoFeedback Account on eAutoFeedback.com. You can find this under the View User Profile button on your Account Home webpage;
  • Request information about what data about you we store and for how long;
  • Request to correct any incomplete or inaccurate data about you. We will do so as quickly as possible, unless there is a valid reason not to, in which case you will be notified;
  • Delete all your Personal Data. You can do this by sending a request to support@eautofeedback.com. We may ask you to verify your identity before fulfilling the request.
If you disagree with our Policy or any of its parts, you have the right to lodge a complaint with your local data protection authority.

Safeguarding Measures

Your privacy is the highest concern for us. We make every possible effort to protect you and your Personal Data from unauthorized access, alteration, disclosure or destruction. We implement and maintain the following technical and security measures:

  • System Access Controls: We take reasonable measures to prevent Personal Data from being used without authorization. These controls shall vary based on the nature of the processing undertaken and may include, among other controls, authentication via passwords, documented authorization processes, documented change management processes and/or logging of access on several levels.
  • Data Access Controls: We take reasonable measures to ensure that Personal Data is accessible and manageable only by properly authorized staff. Direct database query access is restricted and application access rights are established and enforced to ensure that persons entitled to use a data processing system only have access to the Personal Data to which they have privilege of access; and that personal data cannot be read, copied, modified or removed without authorization in the course of processing.
  • Transmission Controls: We take reasonable measures to ensure that it is possible to check and establish to which entities the transfer of personal data by means of data transmission facilities is envisaged and we employ the latest in security technologies, such as SSL and TLS encryptions, so personal data cannot be read, copied, modified or removed without authorization during electronic transmission or transport.
  • Input Controls: We take reasonable measures to make it possible to check and establish whether and by whom personal data has been entered into data processing systems, modified or removed.
  • Data Backup: Back-ups of the databases are made on a regular basis, are secured, and encrypted to ensure that personal data is protected against accidental destruction or loss when hosted by us.
  • Logical Separation: Personal Data is logically segregated on our systems to ensure that Personal Data that is collected for different purposes can be processed separately.

Consequences of Not Providing Your Personal Data

You are not obligated to provide your Personal Data to us. However, as this information is required for us to provide you with our services or respond to your inquiries, we will not be able to offer some or all of our services without it.

Age Limitations

To the extent not prohibited by applicable law, we do not allow use of our Services, Products and Website by anyone younger than 16 years old. If you learn that anyone younger than 16 has unlawfully provided us with Personal Data, please contact us and we will take steps to delete such information.

How We Use Cookies

We use cookies on our website eautofeedback.com, only to track the duration of your current logged on session. It is used to automatically terminate your session if there is inactivity for a specific amount of time. We do this to protect access to your eAutoFeedback application information in case you leave your computer system before logging off.

Changes To This Privacy Policy

We may change this Privacy Policy from time to time. Laws, regulations and industry standards evolve, which may make those changes necessary, or we may make changes to our business. We will post the changes to this page and encourage you to review our Privacy Policy to stay informed. If we make changes that materially alter your privacy rights, we will provide additional notice via email. If you disagree with the changes to this Privacy Policy, please contact us at support@eautofeedback.com.